Let go of the blame game! Make sure your employees take on new projects with enthusiasm, clear direction and a strong sense of ownership. This program outlines a simple process structure - before, during and after – that can work for organisations large and small.

The “before” phase: taking complete responsibility that it will get done.

The “during” phase: empowerment – doing whatever is necessary to complete the task.

The “after” phase: accountability – when the responsible party owns the results, good or bad, and the temptation to place blame on external factors or co-workers is overcome.