Anyone who wants to conduct an effective interview needs to know that past behaviour is the key to predicting future performance. A candidate’s qualifications, experiences, and previous posts they’ve held are all important details that you need to know. But the unanswered question is: how will they actually perform in theprecise job you’re advertising?

Rather than using intuition, an interviewer can use the questioning techniques demonstrated in this programme to retrieve relevant information based on a candidate’s past experiences.

Behavioural interviewing is suitable for managers, supervisors and personnel specialists. Through realistic interview scenarios, it teaches the five stages of the behavioural interviewing technique, and shows the importance of conducting a thorough review of the job requirements, drawing up a list of interview questions, getting behavioural examples in the interview, and then rating the interviewee’s skills against the job specification.

The key outcomes:

• Learn a key interviewing technique that is vitally important, effective and always successful
• Enables organisations to employ the right person every time

e-learning course contains:

• Trailer
• Pre-test
• Introduction
• In the beginning
• The building blocks
• The interview
• That is the question
• Lend me your ears
• The big squeeze
• I’m in charge
• Putting it all together
• Action plan
• Knowledge Check

The e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.

Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.

Each e-learning title includes:

• Pre-test to establish current knowledge and determine which modules the learner needs to complete
• Test results and summary notes at the end of each module
• Glossary of commonly used terms and key video clips
• Final knowledge check to test retention
• Full tracking and reporting capabilities