Research shows that the two most common complaints in organisations worldwide are 'nobody ever tells us' and 'nobody ever asks us'. The best of motives consists of two videos which tackle each of these issues.

In part 1: Nobody ever tells us, a manager believes that his staff are idle and need constant chasing. However he is failing to put their roles into context and not until he receives the same treatment from his fitness instructor does he realise that he needs to adopt a more motivational approach. This means keeping people informed, knowing how to measure performance and offering praise and encouragement.

In Part 2 – No one ever asks us, a project is close to failing because a manager tries to take on too much responsibility. He learns that it is important to let the team help decide on the best course of action for the project to ultimately succeed. The key lessons demonstrated for managers include: welcoming suggestions; requesting help; and using the individual skills of the team. The final lesson is that people need results to achieve, not tasks to perform if they are to be productive, successful and willing to contribute to the business.

Targeted at individuals with responsibilities for a team, this engaging drama uses realistic workplace scenarios that anyone can relate to.

The key outcomes:

• Empower your staff by increasing levels of communication and sharing more information
• Improve the motivation and pro-ductivity of those working for you

e-learning course contains:

• Trailer
• Pre-test
• Introduction
• Inform
• Give feedback
• Recognise
• Listen
• Involve
• Empower
• Summary

The e-learning CDROM covers both parts 1 and 2

The e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.

Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.

Each e-learning title includes:

• Pre-test to establish current knowledge and determine which modules the learner needs to complete
• Test results and summary notes at the end of each module
• Glossary of commonly used terms and key video clips
• Final knowledge check to test retention
• Full tracking and reporting capabilities