Calming Upset Customers
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Media Type -
CBTs / CD-ROMs
Author -
Rebecca Morgan, President, Morgan Seminar Group Subject(s) -
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Description -
Learn how to deal effectively with angry customers, clients, or colleagues and be able to work through conflicts & maintain calm in the work environment. You'll learn how to distinguish between a disturbed & upset customer, and how to work with each toward a positive outcome.
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Pricing and Order
Price - Rs. 6,850
Intl. Price - US$ 295.00
Product Information
Publisher
Crisp Learning
Product Code
C1B619-X-1
Support Material
A copy of the book of the same title.
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