Develop a full set of effective, easy-to-use coaching and counseling skills to
1) accurately identify when your employees require assistance and
2) deliver the help they need – whether it’s a timely piece of advice, a sounding board, or an encouraging word.

Key Learning Points:
• Develop your own coaching and counseling skills 
• Learn the 10 key methods for giving useful feedback 
• Recognize the benefits of coaching and counseling in the workplace

Capture the attention of your learners! With Visual Crisp Interactive, learners will:
• View high quality, quick loading video clips – lively expert commentary and engaging real-world scenarios 
• See key points summarized with highlighted text and colorful illustrations 
• Use the built-in glossary to study the meaning of course terms 
• Record their own observations and questions with the “Take Notes” feature 
• Proceed at their own pace – skip directly to desired topics, pause, stop, or restart the course at any time 
• Test their new skills with 30-question “Open Book” or “Closed Book” assessments 
• Print an individualized study guide or completion award