Strong coaching skills are invaluable to any business. Through effective coaching, managers can encourage and motivate staff, change attitudes, bring in new ideas and increase job satisfaction.
Combining drama,documentary interviews and a real-life coaching session, this programme is a comprehensive training resource that will help turn managers in to effective coaches. The package demonstrates how to coach successfully by developing a set of simple listening and questioning skills and applying them.

A simple, three-step model will enable your managers to introduce a coaching culture into your organisation by: introducing the problem in a non-threatening way and exploring the use of cause and effect questions; drawing out a solution for the individual being coached, and checking understanding of ideas; and agreeing a follow up plan and setting review dates.

By setting clear objectives and following key principles, the managers in your business will have all the necessary strategies and resources to implement an effective coaching culture.

The key outcomes:

• Learn how to introduce an effective coaching culture into your business
• Empower staff to solve their own problems
• Learn how to encourage and motivate staff, increasing productivity and job satisfaction

Learning chapters:

• The need for coaching
• 3 key areas to coaching
• The problem
• Introduce subject in non-threatening way
• Use questions and establish a solution
• Recap of the problem
• The solution – seek ideas
• Listen actively and check understanding
• Offer suggestions
• Build ideas
• Recap of the solution
• Follow-up — set review dates and confirm support
• Summary