Learn to lead group discussions, ensure productive contributions, manage group dynamics and achieve planned outcomes.

Training Points:

1. No clear plan

• Have clear goal
• Have a structure
• Structure depends on goal, eg. decision making,
• learning, problem solving

       
2. Loose control

• Facilitation involves leadership
• Firm leadership at start
• Let go later
• Summarise to move on
• Use transition techniques

       
3. Any discussion is good

• Understand group dynamics
• Focus on process, not content
• Manage group process
• Clarify your own role

       
4. Uneven participation

• Use 'gate-keeping' - opening and closing
• Use verbal and non-verbal signals
• Invite wider participation

       
5. No focus on results

• Manage time
• Avoid regression
• Push for specifics
• Use action plans
• Who? What? When? Review date?

       
6. Recommendations for new facilitators

• Observe skilled facilitator
• Seek feedback
• Use 360 degree feedback