Management
Technical
Effective Customer Service
Media Type -
DVDs / Videos
Summary -
This customer service training package consists of 1 videotape with 5 units.
Subject(s) -
Description -
A 5-segment video covering: 
* Introduction to Customer Service
* Customer Service in In-Person Contacts 
*Customer Service in Telephone Contacts 
*Customer Service in Difficult Situation 
*Working with Fellow Employees
Pricing and Order
Price - Rs. 5,925
Product Information
Support Material
A Leader's Guide accompanies each video.
Length
22 minutes