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Effective Customer Service

Media Type - DVD

Subject(s) - Banking , Customer Service

A 5-segment video covering:
* Introduction to Customer Service
* Customer Service in In-Person Contacts
*Customer Service in Telephone Contacts
*Customer Service in Difficult Situation
*Working with Fellow Employees

Support Material - A Leader's Guide accompanies each video.
Length - 22 minutes
Pricing
Price - 5,925