Equip your people with the skills and techniques they need to perform effectively at meetings. Not just in formal pre-arranged meetings but in impromptu, informal meetings too. Most meetings are of the was just passing kind.

Show your people how to ensure their friendly chats become worthwhile communications. And encourage a positive attitude to more formal meetings too. Many of the exercises are relevant to all meeting participants, others are designed primarily for people who chair or lead meetings.

Effective Meetings contains 20 activities and is designed for trainer led group work. This pack covers a wide range of communication skills and meetings techniques, including:

• speaking skills
• influencing
• listening
• conflict management
• presentation skills
• time management
• problem solving
• leadership
• assertiveness
• decision making
• non-verbal communication

List of Activities:

1. What's so important about meetings?

2. The communication process

3. Listening at meetings

4. Speaking at meetings

5. Non verbal communication in meetings

6. The mechanics of meetings

7. The agenda as a control and evaluation mechanism

8. The venue as an aid to a productive meeting

9. Using visual aids to enhance communication at meetings

10. Note taking at meetings

11. Participating in meetings

12. Leading meetings

13. Different personalities at meetings

14. Making yourself heard at meetings

15. Managing conflict in meetings

16. Encouraging and controlling discussion

17. Problem solving and decision making at meetings

18. Impromptu meetings

19. Encouraging a positive attitude to meetings

20. From theory to practice