Tom Peters does more than destroy the myth that, by definition, public sector management must be poor. He offers examples of five organizations whose managerial excellence provides a blueprint for success in both public and private sector organizations.
- Houston Metropolitan, Houston, TX

The film accomplishes its purpose: to show that it is possible to achieve excellence with the taxpayer's money and to explain how it's done.
- Barbara Holsopple, The Phoenix Gazette

Tom Peters proves that the management revolution is not confined to the private sector - that a revolution is brewing in the public sector, too. He travels to five organizations - The Navy Depot at Alameda, California; the National Theater Workshop of the Handicapped in New York City; the City of Phoenix, Arizona; the Department of Juvenile Justice in New York City; and the National Forest Service in Ochoco, Oregon - and uncovers the secrets of their management success. 48 minutes

KEY LEARNING POINTS

• Motivate workers through recognition and gainsharing
• Celebrate small wins in the anticipation of big ones
• Understand the power of participative management