The art of being able to influence people requires that you are able to identify, in any given situation, what particular types of power are at your disposal, and then use them in combination to achieve your goal. This video program introduces five influencing and persuading skills – position power, knowledge and experience, reward power, penalty power and inspiration power – and the different workplace situations in which to apply them.

How-To Training Points:
* How to appreciate the limitations of position power
* How to use skills, knowledge, experience, qualifications and expertise to influence others
* How to influence people by offering “rewards”
* How to use penalty power effectively and when necessary to influence others
* How to influence others through inspiration and motivation