Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such interviews can have the very opposite effect.

In this engaging drama, three inept managers show how an appraisal interview should not be conducted! The first never prepares or makes time; the second is too fond of the sound of their own voice; and the third is too uncomfortable to hint at any criticism, for fear of creating bad feeling.

Understandably, the poor employee who is subjected to these face-to-face farces becomes increasingly disenchanted, baffled and alienated.

Using the analogy of the distraught interviewee’s medical checkup to highlight each manager’s mistakes, this updated version of the classic programme on appraisal skills illustrates exactly how an appraisal should be handled.

Suitable for any management skills course or workshop, How am I doing? promotes the use of appropriate behavioural skills and will be a vital tool for all managers and team leaders.

The key outcomes:

• Equips managers and team leaders with skills to conduct positive appraisals
• Productive staff appraisals will increase motivation and improve performance

e-learning course contains:

• Trailer
• Pre-test
• Introduction
• Performance review: what it is
• Prepare
• Listen to the evidence
• Giving constructive criticism
• Objectives and action plans
• Your action plan
• Knowledge Check

The e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.

Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.

Each e-learning title includes:

• Pre-test to establish current knowledge and determine which modules the learner needs to complete
• Test results and summary notes at the end of each module
• Glossary of commonly used terms and key video clips
• Final knowledge check to test retention
• Full tracking and reporting capabilities