Marked by fast-moving change, radical innovation, and constant pressure to perform, today's workplace is more team oriented with leaner, more responsive management. To succeed and be effective, supervisors must understand their role, possess the skills needed to confront daily challenges, and above all, know how to nurture and coach employees. This is what How to Supervise in Today's Workplace offers you - all the skills and techniques you need for effective supervision. It contains tips on how to manage stressful situations and difficult individuals. It covers such problems as habitually late arrivals, inordinately long lunches, chronic complainers, excessive absenteeism, and personality conflicts.

A true-to-life Interactive Simulation allows you to try out the supervisory skills needed in today's workplace.

You'll learn how to:
* Manage problem employees to redirect unacceptable behavior and improve performance
* React to change in a positive, proactive fashion by clearly communicating needs and objectives
* Improve performance, participation, and productivity through delegation and training
* Accept and provide frequent and constructive verbal feedback