No matter what the specific purpose of the interview you are conducting, all interviews have one common goal - to obtain accurate information; the kind of information you need whether you are recording an accident investigation, completing a market research assignment or trying to hire the best person for the job.

This 12 minute DVD demonstrates the TELL method of interviewing: Trust, Energise, Lead to Detail, Look for Clues and uses a variety of dramatized scenarios to illustrate each part of the method and how it can be successfully applied.