Overview
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This training program:
* lists guidelines for setting effective performance goals and explains how expectations affect performance,
* explains how a mutual reward system can increase productivity and how a supervisor can use feedback to build high performance,
* describes benefits of group involvement and techniques that can be used to build group involvement,
* describes benefits of effective training and pitfalls to avoid during training,
* describes problems that can lead to poor performance and ways to increase employee motivation, and
* describes three general styles of interacting with people and ways to practice assertiveness.


Subjects
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Developing High Performance
* SETTING GOALS
* PROVIDING REINFORCEMENT
* BUILDING INVOLVEMENT

Maintaining High Performance
* TRAINING
* DIAGNOSING PERFORMANCE PROBLEMS
* INTERACTING WITH PEOPLE