To many managers, managing performance means the annual appraisal and little else. In today's modern and highly pressurised workplace, it is all too easy for a manager to forget that his or her primary responsibility is to get the best out of those they manage.

So how do managers do this?

This learning resource takes this fundamental management question and provides some answers. The film follows David (IT Manager and Louise (Marketing Manager) as they find out what managing performance really means. David is laid back, too friendly, lacks consistency and is unclear what he wants and expects as a manger. In contrast, Louise is highly organised but does not involve her team through collaboration. As a result her team members do not develop as they should.

In Managing performance everyday, we see David and Louise learn an easy to follow 5-step process of beyond the appraisal, and how to put this in to practice. And as a result, they begin to see real benefits ' both to the performance of their teams and to the output of their project they have been jointly working on.

The benefits

• Demonstrates the easy-to-follow 5- step process to help managers encourage their people to deliver world class performance.
• The support materials give the trainer and the manger every tool they could ever need to change the way their organisation develops and utilises the abilities of every individual.