This informative program is about communicating in the workplace and follows a week in the life of fictional cleaning company Clean as Krystal. With manager Barry Walton as your guide, this program covers topics such as:

• What is communication?
• Barriers to effective communication
• Communication in the workplace
• Effective workplace communication

This 'mockumentary' style of the program will assist team members to apply the communication theory in the workplace. It becomes clear that what is often regarded as the simplest work skill, communication is quite complex and can go wrong at many points of the process.