Everyone deserves respect at work, whatever background they're from, or experience they've had. A diverse group of people can produce stronger ideas and fresh thinking. This leads to a more effective and positive approach to business performance.

This new style of programme introduces individuals who are both familiar to us and differ from us in significant ways. It gives a powerful insight into their diverse lives and allows us to see how our minds process information about others.

The programme encourages managers and team members to become aware of their own thinking processes and question their assumptions of other people. It helps them to see others as individuals and demonstrates how to benefit from a rich diversity of backgrounds and experience.

To help you to provide an innovative and challenging session, the programme also comes with easy-to-use support materials, which have been written by Dr George Simons and Dr Walt Hopkins - world-renowned experts on diversity.

The benefits

• Innovative video that challenges individuals to become aware of their own thinking processes and question their misleading assumptions about other people
• Suitable for all managers, supervisors and team leaders who have responsibility for directing and supporting the work of diverse individuals and teams
• Includes audio-only version to help call-centre operators understand customer diversity
• Complete half day training programme

Programme includes:

• DVD
• Without assumptions (8 mins)
• With assumptions (8 mins)
• Audio-only version (8 mins)