Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new way, so they stop dreading them and start seeing them in a more positive light. Performance review comes in two distinct parts - one for the manager and one for the appraisee. Unless both sides know what to expect, and how to get the most from the meeting, it will always fall short of the mark. Both sides have an equally crucial role to play.

Help for managers
Part one: Every manager's nightmare (30 mins) is aimed specifically at managers. They know the importance of an employee's performance review, but usually find them fairly painful to do. By making them less con-frontational and more productive, managers will be able to fearlessly deal with all performance reviews.

Classic ‘difficult’ characters in action are shown with simple and effective strategies for getting them on-side. Through these characters we are able to demon-strate key review techniques managers can develop.

Help for appraisees
Part two: Every appraisee's dream (20 mins) is aimed at employees approaching their review. This section displays the positive side of performance reviews and gives a full and vivid illustration of just how well they can go when they’re handled properly by both parties. It shows the appraisee and manager just what can be achieved from a successful review.

The key outcomes:

• Managers and appraisees will approach performance reviews with positivity and enthusiasm
• Productive performance reviews will re-motivate and re-energise staff

Learning chapters: Part one

• An introduction to performance review
• Silent Steve
• The way to approach Steve
• Non-stick Nigel
• The way to deal with Nigel
• Bored Betty
• The way to approach Betty
• Defensive Dennis
• How to tackle Dennis
• Weepy Wendy
• The way to handle Wendy
• Bolshie Becky
• The way to manage Becky
• Summary

Learning chapters: Part two

• Unprepared for the performance appraisal
• Preparation about the past
• Wrong perception towards performance appraisal
• Preparation about present
• No vision for the future
• Preparation for discussions for the future
• Confirm action & fix review dates
• Summary

Style:  Humorous Drama

Also available in e-learning CDROM format:
    Perf. Review Pt. 1: Every Manager's Nightmare - CDROM : Click here
    Perf. Review Pt. 2: Every Appraisee's Dream - CDROM : Click here