This video, which picks up from the story in the first two parts of the series but can be used as a stand-alone resource, shows how effective managers can create time to focus on their teams.

The now organised manager is called to St Peter, this time following an annual health check. Here he learns that his management style still leaves a lot to be desired, since he is failing to organise his team. Through highly memorable wrong-way, right-way scenarios, viewers will learn three steps to successful delegation.

It is the manager's role to ensure that each team member understands their purpose. The manager must define and identify their overall objective and their key result areas so that they know what is expected of them.

Individuals should be set standards to achieve, measurable either by quality, quantity or cost, so that both they and the manager know how they are doing.

And managers must agree targets with individual team members in order to help them develop and realise their potential, or to bring their performance back on track.

Following the three steps, the manager will be able to improve the performance and results of individuals, the team and the organisation.

The benefits

• Targeted at managers and team leaders new or inexperienced in the role
• Three key steps to improving team management
• Memorable, engaging and amusing look at a widely applicable leadership skill
• Versatile video for use with or without the preceding two parts in the series