This engaging program provides an overview of the purposes and advantages of writing as a medium and the advantages and disadvantages of writing compared with speaking. It covers the following areas:

• Defining writing
• Advantages and disadvantages of writing
• Five steps to writing
• Five 'whats' to writing
• Presentation

By focusing on a melodramatic case study of fictional restaurant manager Jason and his staff at Larder Restaurant, the program works through the steps to achieve success in workplace writing. It works to actively engage the viewer in solving the problems posed.