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Eliminating Workplace Bullying

Part of 'Take Away Training' series

Media Type - DVD
Author - Eve Ash

Develop an organizational policy that helps victims as well as those with bullying behaviour to recognize and resolve the problem.

 

Training Points:

 

What is workplace bullying?

  • Systematic aggressive behaviour that belittles, humiliates or intimidates
  • Ongoing and repeated - not an isolated event
  • Can be by managers, supervisors, individuals, groups
  • May involve: jokes, images, innuendo; physical contact; sexual harassment; overloading with unreasonable tasks
  • Different individuals may respond differently to the same behaviour

       
Who are the victims of bullying?

  • Anyone perceived to be different, eg. minority groups (race, religion, colour, origin), age (young or old), political views, physical characteristics

       
What are the effects of bullying?

  • Emotional - anxiety, depression, even suicide
  • Behavioural - mistakes, concentration, safety, reduced
  • productivity, absenteeism
  • Physical - headaches, rashes
  • Organisation may be liable

       
What can organisations do?

  • Have a policy defining the behaviours, agreed by management and communicated widely
  • Managers show/say they do not support bullying
  • Provide training about the problem
  • Provide support for victims
  • Deal with offenders

 
What can a victim do?

  • Be assertive early
  • Give warning
  • Talk about it - work colleague, outside friend
  • Escalate to manager if person continues after warned to stop

 
Am I a bully?

  • Be aware of your own behaviour
  • Observe other people's behaviour
  • I may be a bully if people have: been angry with me about my behaviour/jokes, etc; cried sometimes

 
How do you manage a bully?

  • As a manager:
  • Be specific about the behaviour
  • Get agreement/acknowledgement
  • Follow up
  • Give feedback
  • Be alert - person may immediately intimidate victim further

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- Business Etiquette
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- Conducting Training Activities
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- Controlling Meetings
- Coping With Change
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  • Length - 14 minutes
  • Pricing
    Price - INR 5,950
    Intl. Price - A$ 240.00
  • See 'Take Away Training' series for quantity pricing