Learn the 10 top reception skills, including professional presentation, dealing with multiple demands and managing.....
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To show employees when and where time management is a priority at work, and how to manage their time more effectively.
Interactive CD-ROM - Rs.13,250
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Many people do not feel sufficiently competent at dealing with some of the challenges they face in life - either at.....
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Learn 6 practical techniques to resolve conflict in the workplace and achieve effective results. 1. Look inwards .....
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Improve the quality of your life by creating a positive, winning attitude. This program provides you with practical,.....
Interactive CD-ROM - Rs.6,850
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This video shows the importance of staying positive in today's pressure-filled world. Attitude makes a difference in.....
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What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do.....
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Let's start with the bottom line first. If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers,.....
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The Beer Game was developed to introduce students, managers and executives to concepts of system dynamics. The purpose.....
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Learn why managers have moved from ‘cop’ to ‘coach’. Discover the six key ways to ensure a.....
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This video describes how managers and executives can introduce and maintain cost reduction as an organizational.....
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This video explains why developing resilience helps in dealing with stress, maintaining good relationships and.....
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To ensure staff know the job they're doing, why they're doing it and how their work affects their colleagues.
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Develop an organizational policy that helps victims as well as those with bullying behaviour to recognize and resolve.....
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Increased accountability, competitiveness and a focus on the bottom line means that evaluation expertise is crucial for.....
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Having made significant increases in product quality and customer service, the biggest challenge facing managers today.....
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In this video, find out who are the new knowledge workers and what they do.
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This video describes how organisations can improve their environmental performance in response to government, consumer.....
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This video explains the links between team climate and employee health, morale and productivity.
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* Observe the step-by-step process that makes Value Management Work * Learn how to apply these practical concepts in.....
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Discover a simple 3 step process for learning from mistakes and how to imbed it into the culture of your.....
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Five key skills for effective listening and understanding.
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All the sessions in this toolkit are interactive, with the emphasis placed firmly on learning through participation.
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E-learning is the next big application in the digital world. Find out the latest trends and why many strategies.....
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This program is perfect for those new to supervision. It covers key topics such as attitude, delegation skills,.....
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In today's economic climate, organisations the world over are experiencing the need to change the way they work - to.....
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The results of the work redesign process - improved customer service, greater flexibility, better communication and.....
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Staff at all levels are expected to take more responsibility for problem solving. But how do you do that? Is there a.....
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As Will Schutz explored himself and the human condition- through encounter groups, body methods, energy techniques, and.....
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It's a fact. People rise to the expectations others have for them. “The Pygmalion Effect” shows managers.....
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This video explains why people resist change and provides a range of change management strategies to maximize.....
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Instead of producing a business plan on paper, which subsequently disappers into a desk drawer, you need to focus on.....
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