Products

We conduct interviews for many purposes, such as recruitment, accident investigation or market research, but the basic skills are the same. This practically focussed video outlines the ten essential.....

Discover whether you are a passive, active or proactive networker.

Renowned communication coach teaches viewers how they can use the techniques of Obama’s speaking power. The DVD uses video examples of President Barack Obama’s most memorable speeches to.....

This program will help people build rapport and sustain it.

Learn a simple, effective 7 step blueprint that can immediately improve communication skills.   1. Identify a checklist of skills Identify the skills you need Core communication skills:.....

Stop complaining and start working on solving the problem. Learn seven specific strategies to help with even the most challenging boss. Training Points Diagnose the Problem: What is he or she.....

You can trace almost every workplace failure or faux pas to poor communication skills on someone’s part. But most foul-ups could have been averted - if people only knew The 9 Deadliest Sins of.....

Effective interpersonal skills are at the heart of every successful project, team and organization. As long as there are individuals interacting in the workplace, there is a need for sharpened.....

Beautifully filmed and packed with insight - on everything from teamwork and inter-dependence to the safety instinct, the importance of communication and continuous.....

This second edition reflects almost ten years' research since the 1st edition. All aspects of the American accent are covered in detail -- intonation, liaisons and pronunciation. Through extensive.....

Lack of proper communication leads a company into a tight spot. Inventories of non moving products are high, products in demand are in short production; production blames materials, who blames.....

To show staff what assertiveness behaviour is and isn't, and how and when to be assertive.

To show staff what assertiveness behaviour is and isn't, and how and when to be assertive.

Key points: * Learn to clarify the purpose of your communication * Discover how to analyze your audience and structure your message for that audience * Practice tips and techniques for better.....

Use these handy tips to improve meetings, presentations, memos, and other types of business communication.

This practical program, along with its self-study workbook, teaches viewers to write accurate, concise business letters, memos and reports. Key points: * Learn how to enhance your basic writing.....

Are too many unproductive, wasteful meetings eating up your time? If so, then here is the better-meeting-management-training program you've been waiting for to put an end to unproductive meetings......

This toolkit contains 105 tools to give your people the confidence and skills in using business writing to benefit themselves and your.....

Learn to lead group discussions, ensure productive contributions, manage group dynamics and achieve planned outcomes.   Training Points:   1. No clear plan Have clear goal Have a.....

An earthquake hits the central European country of Morovia. Is it a total disaster? As two teams of Morning News journalists - it's your job to find out. How it Works:This dynamic exercise simulates.....

Get your ideas across more effectively. You'll learn proven techniques for writing, presenting, and interactive with others in more meaningful and successful.....

Staff in call centres need to learn to communicate clearly, especially if someone has difficulty in understanding. They must demonstrate these skills: * Listen carefully to identify needs * Question.....

With an increasing emphasis on creating and developing teams as the basic unit of work, team communication skills are vital......

Discover the five main ways in which people communicate non-verbally. Increase your awareness of your own body language and that of.....

Ensure employees at all levels communicate efficiently, productively and cooperatively.

This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it.....

You're on a pub crawl - but with a purpose. While one team has to collect empty bottles, the other has to collect full ones. But (unless they tell each other) neither team knows what the other team.....

Helps each person identify his/her own personal communication style and how to work effectively with other styles. Features experts Ott and.....

At last! Here are modern communication skills training activities - including effective use of email, voice-mail and audio conferencing - at your fingertips and ready to.....

One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. We simply take for granted that communication really is a tool, and that it can.....