Products

Overview ------------- This training program: * describes the four key elements of interpersonal communication, identifies common barriers to effective listening, and explains how these barriers.....

Overview ------------- This training program: * explains why it is important to know how to make effective and timely decisions in your job, * describes some general types of decisions,.....

Overview ------------- This training program: * describes the effects that a supervisor can have on discipline, * describes some reasons why discipline problems occur, * describes ways of.....

Overview ------------ This training program: * describes three basic levels of listening and identifies common mental habits that are barriers to effective listening, * describes how to use.....

Overview ------------ This training program: * lists guidelines for setting effective performance goals and explains how expectations affect performance, * explains how a mutual reward system.....

Overview ------------ This training program: * lists suggestions for how to survive the first few weeks when making the transition to supervisor, * suggests ways a new supervisor can set a.....

This training program: * defines the term "problem" in a way that can apply to a wide range of situations and describes some general ways of categorizing problems, * defines the term "problem.....

Overview ------------ This training program: * describes factors that should be considered in deciding whether to assemble a work team, * describes the roles and responsibilities of the.....